APRIL 12, 2023
SAP service outage impacted all SAP AIN and SAP ASPM customers.
Complete Outage = Yes.
Isolated User Impact = Yes
Fixed = Yes
Outage Duration = 12 hours
NOV 7, 2022
SAP has deployed a new launch pad theme and new user controls. AsInt is adjusting the launchpad to point to new theme and user controls.
Complete Outage = Yes, user sees no tiles when logging in.
Isolated User Impact = Yes
Fixed = Yes
Outage Duration = 4 Hours
FROM OCT 20, 2022 TO OCT 21, 2022
SAP ASPM Checklist is not working correctly, causing time out issues. AsInt is working with SAP team with a very high status to get it resolved.
Raised SAP ticket of 784607 / 2022 ASPM service outage [403 Forbidden]. From SAP “One is that the checklist app is not working as expected and few APIs are responding with 500 server error. We found a fix for this and will be providing a hotfix today.”
Complete Outage = No, other Equipment, Location, etc…Apps are working
Isolated User Impact = No, impact is global
Fixed = Yes
Outage Duration = 16 Hours
OCT 4, 202
SAP North America data center seems to he having issues for US10 in Virginia. Raised SAP ticket of 716718 / 2022 ASPM/AIN Not working in US10 Region very high.
Complete Outage = No
Isolated User Impact = Yes
Fixed = Yes
Outage Duration = 8Hours
MAY 7, 2022
When publishing an inspection some users are experiencing “Fail to Update” and the Inspection does not publish. This is caused by an SAP API call. AsInt has raised a high priority SAP ticket to have it resolved.
Complete Outage = No
Isolated User Impact = Yes
Fixed = Yes
Outage Duration = 16 Hours
FROM APRIL 24, 2022
SAP provided a monthly release to the SAP IAM suite that caused the Location App not loading correctly. A ticket was raises with SAP and they were able to resolve it by the following weekend. In the interim, AsInt adjusted our application to use a different set of API’s until SAP deployed a solution.
Complete Outage = No
Isolated User Impact = Yes
Fixed = Yes